Customer service is our link to success

- True Tier 2 OC48 connectivity allows for optimal speed and efficiency.
- Full 100 Mbps Colocation Plans starting at only $750.00 per month.
- Intelligent routing ensures that your site will stay up, even if a major network were to go offline.
- Service reboots in hours instead of days.
- Human Customer Service available 24 hours a day with support teams ready to handle issues immediately.
- Emergency Power Supply Generators that are designed to supply power for as long as they are needed.
- Safe and Secure fully monitored data facility that is manned 24 hours a day. Dry pipe fire protection and smoke detectors installed in the facility.
- Newly opened Data facility equipped with the latest in Networking Technology
At Granite Block we know what support means. We have been in the IT business long enough to know that a support call is not the time one of our customers feels like fiddling with long phone button menus or waiting for someone to maybe answer their voice mail sometime in the near future. In most cases we have a live person direct you to the proper department and in all cases we will be back in touch within 12 hours. If you have an emergency situation we have a 24 hour hotline for immediate service. We know your business depends on communication and we honor customer service as an important link to success for both of us.